Introduction to Reference Work, Vol. 2: Reference Services and Reference Processes, 8th Edition
By Bill Katz.
Description
These two volumes explain the basic reference processes and sources of information in today's libraries. They are ideal for understanding and mastering basic reference forms, no matter how they're packaged. This 8th edition is virtually all new, reflecting the easy accessibility of electronic databases on the Internet. Volume 2 introduces the sophisticated and imaginative aspects of the complete reference process. It discusses the ongoing and important changes and developments in information technologies, particularly the role of the Internet. The emphasis is on the implications o...
ISBN(s)
0071120734, 9780071120739
